TERMS OF SERVICE

Last Updated: September 3, 2026

Welcome to Spookypaws.

These Terms of Service ("Terms") govern your access to and use of the Spookypaws website and your purchase of products through our website.

By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. About Spookypaws

Spookypaws operates an online store offering pet products, including dog costumes and accessories.

Throughout these Terms, "Spookypaws," "we," "us," and "our" refer to Spookypaws.

2. Eligibility

By using this website or placing an order, you represent that:

• You are legally capable of entering into a binding agreement under applicable law; and
• The information you provide to us is accurate and complete.

If you are purchasing on behalf of another person or organization, you represent that you have authority to do so.

3. Products

We make reasonable efforts to accurately display product descriptions, photographs, colors, sizes, and other product information.

However, actual colors may vary depending on your device or screen settings.

Product availability may change without notice.

We reserve the right to limit quantities or discontinue products at any time.

4. Product Sizing

Customers are responsible for selecting an appropriate size for their pet.

Our sizing information is provided as a general guide and does not guarantee a perfect fit for every dog.

We recommend measuring your dog before purchasing.

Pet body shapes and proportions can vary significantly, even among dogs of the same breed or weight.

5. Pricing

Prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, including errors caused by technical issues or incorrect product information.

If an order has been placed at an incorrect price, we may contact you before fulfilling the order and provide you with the option to proceed at the correct price or cancel the order.

6. Orders

Placing an order constitutes an offer to purchase products.

We reserve the right to accept or decline an order for legitimate reasons, including:

• Product availability
• Pricing errors
• Suspected fraud
• Incorrect customer information
• Shipping restrictions
• Technical errors

If we cancel an order after payment has been processed, we will issue an appropriate refund.

7. Payment

Payments are processed through third-party payment providers.

By submitting payment information, you represent that you are authorized to use the payment method provided.

You agree to provide accurate billing and payment information.

8. Shipping

Shipping options, costs, and estimated delivery times will be displayed during the ordering process when available.

Estimated delivery dates are estimates and are not guarantees unless expressly stated otherwise.

We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, government actions, customs delays, or other events beyond our reasonable control.

Nothing in this section limits rights you may have under applicable consumer-protection laws.

9. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy, which forms part of these Terms.

10. Promotions and Discounts

Promotional codes and discounts may be subject to additional terms.

Unless otherwise stated:

• Promotions cannot be combined.
• Discount codes cannot be exchanged for cash.
• Promotions may be limited to specific products.
• We may end promotions when legally permitted.

Additional promotional terms displayed at checkout or with a promotion will control in the event of a conflict.

11. Intellectual Property

All content appearing on the Spookypaws website, including:

• Logos
• Brand names
• Product images
• Graphics
• Photographs
• Text
• Designs
• Website layout
• Product descriptions

is owned by or licensed to Spookypaws and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

12. User Content

If you submit photographs, reviews, comments, testimonials, or other content to Spookypaws, you represent that you have the necessary rights to submit that content.

By submitting content, you grant Spookypaws a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, abusive, misleading, offensive, or otherwise inappropriate.

13. Prohibited Uses

You agree not to use our website to:

• Violate applicable laws
• Commit fraud
• Interfere with website security
• Attempt unauthorized access to our systems
• Introduce malicious code
• Scrape or copy website content for unauthorized commercial purposes
• Impersonate another person or business
• Submit false information
• Abuse promotional offers
• Interfere with another customer's use of the website

14. Third-Party Services

Our website may use third-party services for payment processing, analytics, advertising, shipping, hosting, and other business functions.

We are not responsible for the independent actions, policies, or practices of third-party providers.

Your use of third-party services may be subject to their own terms and privacy policies.

15. Disclaimer

To the fullest extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that:

• The website will always be available;
• The website will be error-free;
• All information will always be complete or current; or
• The website will be free from viruses or other harmful components.

Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot lawfully be excluded or limited under applicable law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Spookypaws will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Spookypaws and its owners, employees, contractors, and service providers from claims, damages, liabilities, and expenses arising from your violation of these Terms or misuse of the website.

18. Governing Law

These Terms will be governed by the laws of the State of [YOUR STATE], without regard to conflict-of-law principles, except where applicable law provides otherwise.

Any dispute will be handled in a court of competent jurisdiction located in [COUNTY, STATE], unless applicable law requires another forum.

19. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on this page with a new "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

21. Entire Agreement

These Terms, together with our Privacy Policy and Refund & Return Policy, constitute the agreement between you and Spookypaws regarding your use of the website, except where additional terms are expressly provided for a particular service or promotion.

22. Contact Us

If you have questions regarding these Terms, please contact:

Spookypaws